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Following the updated government restrictions, and in the interest of safety in an effort to help prevent the spread of Coronavirus, we can confirm that Richmond Hill Hotel will only be open for essential business travel as set out in the law, and 144 On The Hill will be closed, from Wednesday 16th December. Please be assured that we are working through all reservations by arrival date, and we will be in touch with everyone as soon as we can to rearrange your plans.

Thinking ahead, the option to purchase our fully flexible rates (‘best flexible rate’) is still available for future dates so you can book directly with us, with confidence. In the meantime, gift vouchers are available to purchase, and we are running our delicious takeaways.

Please refer to the government website for up to date restrictions.

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UPCOMING BOOKINGS 

Please be assured that we are working through all reservations by arrival date. If you have a booking during this period of closure, we will contact you to ask if you would like to postpone your stay. We will also give you details of refunds that are being offered and how we are processing them should you prefer to cancel your booking. Only essential business travel as set out in the law is able to go ahead during this period. Thank you for your patience again during this time, and please bear with our team whilst we work through our lists as efficiently as possible.  

If you have a reservation with us in 2021, this will remain as booked for the time being. If you are on a flexible rate and would like to discuss amending your future booking, please get in touch with us nearer the time.

THINKING AHEAD

Whilst the next few weeks will be difficult for us all, we remain committed to focusing on better days to come. This year, we promised to 'make the most of every minute' and that promise still remains. We may be closed for now, but many of our team are still available to talk to you about 2021 getaways, celebrations and much, much more. The option to purchase our fully flexible rates (‘best flexible rate’) is still available for future dates so you can book directly with us, with confidence.

Plus, if you are able to support us further during this period, we will be serving some delicious takeaways so you can enjoy a taste of 144 On The Hill at home - from winter picnics to Sunday lunches, and even our beautiful afternoon teas. And don't forget, you can also still buy gift vouchers with extended redemption periods (which we think make the perfect Christmas present!).

THANK YOU 

It is with heavy hearts that we write this update. To our guests and customers, we couldn’t do any of what we do without you. We are forever thankful for your un-wavering support and for the positivity we have experienced since reopening, both of which, we will never take for granted. 

With all best wishes to you and yours for the coming weeks, keep positive, stay safe and please continue to support each other. We will get through this together, and we look forward to warmly welcoming you back when we reopen again. 


All the very best,


Diane Tapner-Evans
General Manager

 

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