Following the updated government restrictions, and in the interest of safety in an effort to help prevent the spread of Coronavirus, we can confirm that Richmond Hill Hotel will only be open for essential business travel as set out in the law, and 144 On The Hill will be closed, from Wednesday 16th December. Please be assured that we are working through all reservations by arrival date, and we will be in touch with everyone as soon as we can to rearrange your plans.
Thinking ahead, the option to purchase our fully flexible rates (‘best flexible rate’) is still available for future dates so you can book directly with us, with confidence. In the meantime, gift vouchers are available to purchase, and we are running our delicious takeaways.
Please refer to the government website for up to date restrictions.
Explore the possibilities for safe stays
We're planning to spend this current lockdown continuing to work on our processes and measures to ensure that, when we can re-open our doors, we do so with the confidence that we are able to do it safely. We’re updating our action plans and have made an overview of what we're working on available below.
With thoughts and best wishes from all of our team, to all of you.
We hope to see you soon.
The Richmond Hill Hotel team x
From training, service and delivery, to cleanliness, food and technology, we have ensured we are as readily prepared as possible to deliver a safe, secure and flexible exceptional customer experience.
Please be aware that face coverings for our staff and guests are now mandatory in the hotel. You will be asked to wear a face covering when moving around any public area, this can be removed when seated for the consumption of food or drink, but should be put on afterwards. Thank you for your co-operation.
We will be operating in line with the current government restrictions at the time of your arrival. As per current restrictions, our restaurant and bar will be closed by 11pm and last orders are 10pm. Bookings must be restricted to one household or bubble and will be limited to a maximum of six people. All visits will require track and trace contact details and should be pre-booked.
We are following up to date restrictions, guidance and recommendations as they are available, so that we can be confident we have a clear and consistent industry-wide approach.
The best flexible rates are right here
...and we are only a phone call away
Choose our ‘best flexible rate’ and no payment will be taken prior to your stay. You can also amend or cancel your booking until 2pm on the day of your arrival with no charge. When you book directly with us you’ll enjoy a complimentary drink and free parking, access to special offers and extra perks, and you’ll experience exceptional flexibility; however, regretfully, we are not able to manage or amend any bookings made via a third party. So, for the most flexible terms and ease of amending your reservation, please book directly with us.
Best flexible rate
No payment will be taken prior to your stay.
Amend or cancel
Until 2pm on the day of your arrival with no charge.
Enjoy free parking and a free drink.
You can speak to our team on the phone. Many of our team members are still working, and our reservations, meetings and events teams are just a phone call away. Whether you'd like to discuss a current booking, make a new reservation, or you have a question, just give us a call on +44 (0) 20 8940 2247 and we'd be delighted to talk.