Explore the possibilities for safe stays
We spent this lockdown in the same way we spent the previous one, working on our processes and measures to ensure that, when we re-open our doors, it's with the confidence that we are able to do it safely. We have updated our action plans and made an overview of what we've been working on available below.
With thoughts and best wishes from all of our team, to all of you.
We hope to see you soon.
The Richmond Hill Hotel team x
A message from our team...
We can't wait to welcome you back to Richmond Hill Hotel again.
Watch our new video to hear from our team about our re-opening and discover what measures we're taking to ensure your comfort, confidence and happiness when you stay with us...
We will be operating within the current government restrictions at the time of your arrival.
From training, service and delivery, to cleanliness, food and technology, we have ensured that we were as readily prepared as possible to deliver a safe, secure and flexible exceptional customer experience.
Please be aware that face coverings for our staff and guests are now mandatory in the hotel. You will be asked to wear a face covering when moving around any public area, this can be removed when seated for the consumption of food or drink, but should be put on afterwards. Thank you for your co-operation.
We keep up to date with any further guidance and recommendations as they are available, so that together we can be confident we have a clear and consistent industry-wide approach.
The best flexible rates are right here
...and we are only a phone call away
Choose our ‘best flexible rate’ and no payment will be taken prior to your stay. You can also amend or cancel your booking until 2pm on the day of your arrival with no charge. When you book directly with us you’ll enjoy a complimentary drink and free parking, access to special offers and extra perks, and you’ll experience exceptional flexibility; however, regretfully, we are not able to manage or amend any bookings made via a third party. So, for the most flexible terms and ease of amending your reservation, please book directly with us.
Best flexible rate
No payment will be taken prior to your stay.
Amend or cancel
Until 2pm on the day of your arrival with no charge.
Enjoy free parking and a free drink.
You can speak to our team on the phone. Many of our team members are still working, and our reservations, meetings and events teams are just a phone call away. Whether you'd like to discuss a current booking, make a new reservation, or you have a question, just give us a call on +44 (0) 20 8940 2247 and we'd be delighted to talk.