Comfy stays

Here are just a few ways to make your stay a little more comfortable. 

Hopefully the notes below are helpful and clear, but if we have missed anything, or you would just prefer to talk it through, give us a call by dialling '0'. We will be more than happy to help over the phone. 

Hill Collection bedrooms 

Lighting - To switch off the lights in the bathroom, including the blue light, there are light switches either side of the bed. 

Wardrobe and Bathroom (Double and Deluxe only) - To maximise space, you will find the wardrobe enclosed behind the sliding wall in the bathroom. To make the bathroom fully private, you can slide the wardrobe door fully open and close the frosted door against it (follow the footprint of the tiles).

Air Conditioning - The control panel for the air conditioning is located next to the door. If the windows are opened at any time the air conditioning will cut out, and will only turn back on once the windows have been closed.

Georgian bedrooms 

Air Conditioning - The control panel for the air conditioning is located either next to the main door or above the desk. The air conditioning will automatically switch on at 21°C

Lighting - The master light switch needs to be on to operate all room lighting. Master switches are located at the main room door.

Underfloor Heating - You will find an ON/OFF switch or control for your underfloor heating outside your bathroom door. Underfloor heating and towel rails will switch off when bedroom key is removed.

Towel Rails - The towel rail in the bathroom can be turned off with the switch located either outside the bathroom or next to the rail.

Coffee machines 

If your room holds a coffee machine, firstly, please ensure there is water in the container at the back of the machine. The "On" button can also be located to the back of the machine at the top. You can choose between a small or large coffee - once you are ready place your cup under the nozzle.

Grab your coffee pod of choice, lift the silver handle up and pop the pod inside the machine - close the pod dispenser by lowering the silver handle back down.

(Deluxe and suites only)

Telephone

Internal numbers

  • Front Desk 0
  • Room Service 5619
  • Restaurant 5602
  • Housekeeping 5518

Dialling room to room - To call another guest room please dial: 2 + (room number)

e.g. Room 001 dial 2001
e.g. Room 401 dial 2401

National dialling - dial 9, for an outside line (do not wait for a dial tone)

International dialling - dial 9, for an outside line (do not wait for a dial tone)

Dial 00, for international access followed by: The country code, the area code, omitting the 0, the number e.g. 900442089402247